Social Media For CRM

Build Better Customer Relationships With Social Media

Customer relationship management (CRM) is an essential function of any successful business. By responding to complaints and monitoring customers’ perception of their brand, companies ensure that they are responding effectively to the needs of their target audience. Social media offers exciting new avenues for CRM, with a myriad of potential opportunities and benefits available to those who embrace its potential.

Optillion’s social media consultancy service enables clients to realise the potential that social media holds for their customer service performance. We can offer advice, training and guidance on the uses of social media for CRM as part of our wider Internet Marketing campaigns. By utilising Optillion’s integrated approach, your business could benefit from:

The applications of social media for CRM are seemingly limitless, with emerging platforms offering innovative new methods for engaging with customers on a regular basis. Ensuring that you’re ahead of your competitors is important if you are to remain viable in the online marketplace. Optillion’s experience of Internet Marketing means that you will be well placed to exploit the latest developments within the field of social media.

To find out more about how your business can take advantage of social media to achieve great customer service, call Optillion today on .

Contact Details

Office & Registered Address:
Optillion Internet Marketing, 8 Church Street, Ruddington, Nottingham NG11 6HA, United Kingdom (UK)

Optillion's offices are within 30 minutes drive of Nottingham, Derby, Leicester and East Midlands Airport

Optillion's Directors

Paul Bibby, Head of Search Engine Marketing and trainer in Google AdWords and Analytics

Gavin Walker, Head of Search Engine Optimisation and trainer in eMarketing, SEO and SMM

Need any help or advice?
Call us on
T 0115 984 4433
The Internet Marketing Company Nottingham
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